Booking Plans

Introduction

These Terms and Conditions govern your use of the Samuel LearningLab website (the "Website"). By accessing and using the Website, you agree to be bound by these terms and conditions.

1. Use of the Website: You may use the Website to learn more about our tutoring services, book appointments, and contact us. You agree to use the Website in accordance with all applicable laws and regulations.

2. Personal Information: We are committed to protecting your personal information. We collect and use your personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPI"). We will only use your personal information for the purposes for which it was collected, such as processing your booking requests or providing you with information about our services. We will take reasonable steps to protect your personal information from unauthorized access, disclosure, or use.

3. Intellectual Property: The Website and its content, including but not limited to text, graphics, images, and logos, are protected by copyright and other intellectual property laws. You may not use any of the Website's content without our prior written consent.

4. Disclaimer of Warranties: The Website is provided on an "as is" and "as available" basis without any warranties of any kind. We make no representations or warranties about the accuracy, completeness, or reliability of the Website's content.

5. Limitation of Liability: In no event shall we be liable for any damages arising out of or in connection with your use of the Website, including but not limited to direct, indirect, incidental, or consequential damages.

6. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of South Africa.

7. Amendments: We may update these terms and conditions from time to time. Any changes will be effective upon posting on the Website.

8. Contact: InformationIf you have any questions about these terms and conditions, please contact us at:

Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.

Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.

Q: Do you offer tutoring in IEB Physics?

• A: Yes, we offer tutoring in Cambridge, CAPS, and IEB Physics curricula. Our experienced tutors are well-versed in all three syllabi and can provide tailored guidance to help you succeed.

Q: When is payment made?

• A: Payments are made before each tutoring session. We do not accept payments through our website to protect your banking information. You can pay by cash, EFT, or other agreed-upon methods.

Q: What is the tutoring format?

• A: Our tutoring sessions can be conducted in-person or online, depending on your preference and location. We offer flexible scheduling options to accommodate your busy schedule.

Q: Are your tutors qualified?

• A: Yes, our tutors are highly qualified professionals with extensive experience in teaching Physics. They hold relevant degrees and certifications and are passionate about helping students achieve their academic goals.

Q: How do I book a tutoring session?

• A: To book a tutoring session, please visit our "Appointments" page and follow the instructions. You can also contact us directly to discuss your requirements and schedule a session.

Q: Can I cancel or reschedule a tutoring session?

• A: Yes, you can cancel or reschedule a tutoring session with at least 24hrs notice. Please contact us to make any necessary changes.

Q: What if I am not satisfied with the tutoring?

• A: We strive to provide the highest quality tutoring services. If you are not satisfied with your tutor or the tutoring sessions, please contact us to discuss your concerns. We will do our best to address your needs and ensure your satisfaction.

Q: Do you offer trial sessions?

• A: Yes, we offer trial sessions to give you a chance to experience our tutoring services before committing to a full package, However it is 30min long online only trial Please contact us to schedule a trial session.